Recent Posts

Why SERVPRO of Burbank?

4/1/2020 (Permalink)

Have you ever had a bad or unpleasant experience with a company? We can assure you that will not be the case with SERVPRO of Burbank. In times of disaster and crisis, it is crucially important to choose a company who will not only get the job done, but look after the client as well. 

The SERVPRO team is always ready to make any disaster "Like it never even happened." With specialized training, our technicians are well prepared to handle water damage, fire damage, mold remediation, bio-hazard cleanup and much more. Along with the expertise, here at SERVPRO of Burbank you can expect professionalism along with kindness and courtesy. 

SERVPRO of Burbank is not only an IICRC-WRT certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. Call us here at (818) 842-1400.

SERVPRO of Burbank is Held to the IICRC Standard

4/1/2020 (Permalink)

Here at SERVPRO of Burbank, all of our crew chiefs are certified Water Damage Restoration Technicians. Management staff are certified in Applied Structural Drying. We are a certified IICRC firm also. There is a standard for the industry and we follow it closely. We strive to be experts on the standard and SERVPRO stands out from our competition because of the amount of effort we put into training and development in field expertise. 

What exactly is the IICRC? 

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry. It's main purpose is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

When using SERVPRO of Burbank you can rest assured that we hold ourselves accountable to the IICRC standards. For more information on the IICRC visit the link below! 

https://www.IICRC.org/

Cleaning Tips to Keep Germs Away

3/31/2020 (Permalink)

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops,
doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets,
and tables at a minimum. These same surfaces are mentioned in the CDC’s
guidance for commercial spaces as well.

The CDC also recommends regular cleaning of the following areas/items:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevators and Escalators
  • Playground Equipment
  • Fitness Equipment

SERVPRO of Burbank professionals are trained to perform a proactive cleanup that involves
facility or structure cleaning and disinfection. Cleanup procedures generally include
cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces,
cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup
process, and disposal of waste.

818-842-1400

Bio Hazard Services in Response to Covid-19

3/31/2020 (Permalink)

SERVPRO® of Burbank professionals offer cleaning services including the removal of bio hazard contaminants. We have the specialized training and products to get your property back to business.

SERVPRO of Burbank is being called on by numerous businesses and community leaders to
perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain
of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If you are in need of our Bio Hazard Cleanup services give us a call at 818-842-1400

An update from SERVPRO of Burbank

3/27/2020 (Permalink)

Dear Valued Customer,

Due to the urgent nature of our business SERVPRO will continue to serve our customers at this time to the best of our ability.  While restoring your property is important to us our top priority is the health and safety of our customers and our staff. We are taking additional precautions on our end to limit exposure for both you and our technicians that require some changes in our usual business practices.

  • The CDC encourages people to maintain a distance of approximately 6 feet.  Technicians have been advised to avoid shaking hands (or making any physical contact) and we ask customers to stay clear of the work area as much as possible.
  • Lock boxes can be provided for customers who would prefer to avoid contact or who can not be home to provide us access.
  • Technicians will wear a clean pair of gloves at each job
  • Equipment will be disinfected before and after each job
  • Customers will be given the option of signing necessary paperwork via Doc-u-Sign, email or hard copy rather than utilizing a tablet or iPad
  • Job site visits will be limited to essential services.  While we typically monitor the drying equipment every day or two, we may allow longer periods between visits to avoid unnecessary contact.  It is imperative that you keep the equipment running at all times and notify us of any issues.
  • We are NOT currently asking our technicians to wear masks. The CDC recommends wearing a mask if you are sick or caring for someone who is sick and notes that masks are in short supply and should be saved for caregivers. 
  • While we typically like to update our customers in person on the job status we are encouraging telephone and email communication at this time to avoid unnecessary contact.  Please advise our office staff on your preferred method of communication.
  • We may experience issues with limited personnel and resources at this time so our focus will be on mitigation to stop potential further damages.  

For additional information and best practices please visit:

https://www.cdc.gov

We appreciate your patience and understanding in these matters.  Feel free to contact us with questions or concerns. Thank You!

The SERVPRO Team

Work From Home Tips

3/27/2020 (Permalink)

With the worlds current state, most businesses have their employees working from home. Being in a confined space for a long amount of time can really dampen someones mood. We've put together some small tips to help boost your mood for your at home work days! 

  • Create a new Playlist. Music can always uplift the spirit.
  • Visit some virtual museums. Museums all over the world are offering free virtual tours!
  • Meditation. There are tons of free meditation apps out there!
  • 90 day Peleton trial (they provide workouts that don't require the bike or tread)

Remember SERVPRO of Burbank is STILL open 24/7 for all your water, fire, mold and bio hazard needs. Give us a call today if you have any questions! 

818-842-1400

Does Your Burbank Home Have a Mold Problem?

3/27/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (818) 842-1400

Does Your Home Have Efflorescence?

3/27/2020 (Permalink)

The average homeowner and building manager comes across this all the time but understanding the cause of Efflorescence can be easier said than done.

Allow us to unpack this subject a little more. 

  • By definition, efflorescence is the formation of salt on the surface of porous materials (concrete, brick or plaster). Water in and of itself can be the carrier of parts of salt. In addition to this, porous materials often already have traces of salt from within. Now, once water travels through said materials, it often leaves behind traces of these salts or combines with pre-existing levels of salts. The sodium next migrates to the material's surface through the process of water evaporating. What you have left is crystallized salt on the surface – which often gets mistaken for mold!
  • Efflorescence can occur in natural as well as developed environments. The effect often looks cosmetic but what it’s communicating is that water intrusion has/is occurring and needs to be addressed. It is important to note that over time this process can weaken structures and also lead to additional damage if not taken care of properly. Efflorescence can be removed with the application of various phosphoric acids, followed by a thorough rinsing of water. However, if the source of the water penetration is not taken care of, efflorescence may continue to occur. Contact your local contractor to help seal and strengthen your structure by creating vapor-permeable barriers to your porous materials - often attained through applying hydro-phobic sealers to keep the water out of your porous materials. 

Hopefully next time you see some of this ‘puffy white snow’ (as our customers often describe it over the phone) coming out of your home or office - you can help diagnose the problem and prevent further damage. 

Keeping Your Home and Workplace Safe from Fires

3/11/2020 (Permalink)

Here are some things you can do to ‘harden’ your home and commercial building and make it more fire resistant.

Fire season has come and gone again this year. There were definitely a few that crept a little too close to comfort. We wanted to jump in and do our part to help ready our online community with some helpful pointers. That way, you can be rest assured in knowing that you’re ‘as prepared as possible’ to weather the next wildfire that breaks out.   

As a Fire & Water Restoration Company who works in people’s homes and office’s following wildfire damage, we hear all the time, “If I had only been prepared…” or “I never would have thought this would happen to me.” We wanted to pass along some practical preventive tips we picked up from The National Interagency Fire Center, a frontrunner in wildfire preparation.

  • Use Fire Resistant Building Material - "The Best Thing
    That You Can Do"

The roof and exterior structure of your dwelling should be constructed of non-combustible or fire resistant materials such as fire resistant roofing materials, tile, slate, sheet iron, aluminum, brick, or stone. Wood siding, cedar shakes, exterior wood paneling, and other highly combustible materials should be treated with fire retardant chemicals.

  • Maintain a Survivable Space - "Things You Can Do Today"
  • Clean roof surfaces and gutters of pine needles, leaves, branches, etc., regularly to avoid accumulation of flammable materials.
  • Remove portions of any tree extending within 10 feet of the flue opening of any stove or chimney.
  • Maintain a screen constructed of non-flammable material over the flue opening of every chimney or stovepipe. Mesh openings of the screen should not exceed 1/2 inch.
  • Landscape vegetation should be spaced so that fire cannot be carried to the structure or surrounding vegetation.
  • Remove branches from trees to height of 15 feet.
  • A fuel break should be maintained around all structures.
  • Dispose of stove or fireplace ashes and charcoal briquettes only after soaking them in a metal pail of water.
  • Store gasoline in an approved safety can away from occupied buildings.
  • Propane tanks should be far enough away from buildings for valves to be shut off in case of fire. Keep the area clear of flammable vegetation.
  • All combustibles such as firewood, picnic tables, boats, etc. should be kept away from structures.
  • Garden hose should be connected to the outlet.
  • Addressing should be indicated at all intersections and on structures.
  • All roads and driveways should be at least 16 feet in width.
  • Have fire tools handy such as: ladder long enough to reach the roof, shovel, rake and bucket for water.
  • Each home should have at least two different entrance and exit routes.

In case of any fire and smoke damage SERVPRO of Burbank is always here to help. We are open 24 hours a day, 7 days a week! Call at (818) 842-1400

Potential Hazards

3/5/2020 (Permalink)

Hey SERVPRO of Burbank Readers! We get a lot of water damage calls here. We here at SERVPRO know that there can be a lot of questions that come along with discovering water damage in your home, especially when it comes to your health and potential health hazards. Our friends over at SERVPRO of Saginaw put together some great thoughts on the topic. Read on to gain insight on what hazards can occur as a result of water damage and why it’s best to let the professionals handle the cleanup. 

The obvious result of water damage is structural---whether severe or cosmetic. And unfortunately, structural damage can wind up costing you thousands of dollars in repairs. The result of water damage can also cause the growth of toxic mold and mildew. If left untreated, this mold proliferation can cause health effects. So let’s get to it.

Hazard #1: Mold Growth -

  1. According to the Environmental Protection Agency (EPA), you should have your property dried and cleaned within 24-48 hours after the initial water onslaught. This practice will help decrease the likelihood of mold growth. Although you may be capable of starting the drying and cleaning processes, it is important to know that mold can grow in areas of the home that you can't see. Thus, simply cleaning and drying your carpet will not always be effective in preventing mold growth, especially if there is a large quantity of unwanted water. The mold can still grow in different areas of your home, including the carpet padding, underneath wallpaper, behind the drywall, along ceilings and baseboards, in voids and furniture.
  2. As noted by the EPA, there are several health hazards that can result from exposure to mold. It is also important to note that the mold clean up process, performed by you, can lead to exposure to fungi. For this reason, professional water damage restoration technicians from SERVPRO will wear special protective gear and utilize state-of-the-art equipment for mold cleanup and the prevention of mold dispersion throughout your Saginaw home.

Hazard #2: Exposure to Sewage -

  1. Exposure to raw sewage is dangerous because it contains parasites, viruses, and bacteria such as E. coli. The sewage can also contain pharmaceuticals, chemicals, and pesticides. The EPA has stated that contaminated water can lead to the contraction of illnesses such as tuberculosis, dysentery, hepatitis, tetanus, and cholera. Safely stay away from the hazard of sewage water--blackwater--and let the experts execute the cleanup and dry out.

So… Let The Professionals at SERVPRO of Burbank Assist You!

  1. We are passionate about helping our customers make their water damage loss “Like it never even happened.” So no matter if it’s a leaky pipe underneath your bathroom sink or a busted water main that’s flooded your entire property, our team will get you taken care of so you can get back to a safe and HEALTHY state.

Call us 24 hours a day, 7 days a week. We are always here to help!