Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When a water damage hits your home or business, SERVPRO of Burbank will send a water damage specialist to inspect the damages. This inspection will consist of a walk through of the property to locate the cause of the water loss and will result in a scope of work to repair the damages. This "scope of work" provides a detailed plan of action to restore your property back to it's original condition, including a general timeline and estimate of costs. If emergency services are necessary, they will be rendered on the spot to stop additional damages from occurring. 

If you have experienced a water loss at your home or business, contact SERVPRO of Burbank to schedule an inspection with one of our water damage specialists today! (818) 842-1400

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction