What our Customers say...
Fire Damage Testimonials
From the day we had our fire, this Co was there and AMAZING!! Not pushy, but caring and professional. They were beyond helpful with all our needs and the work they did was amazing. We worked with Grant and I cannot say enough good things about him. He was always available and really helped us navigate throughout the whole process. Really put our minds at ease. The whole staff that worked on our house was amazing too. They were fast and detailed. I cannot recommend this Co any higher. If I could give it 10 stars I would. Thank you thank you thank you!!!
A huge thank you to the SERVPRO of Burbank Team who serviced our house. Our house had a smoke damage, fortunately we called Scott Kellar and in a couple hours he arrived at our home with his professional team. They were very professional, polite and very helpful explaining the process of cleaning. The team at SERVPRO of Burbank met and went above my expectation of a restoration service. Scott Kellar and his team Patty, Cesar, Jesus, Esdras, and Louie were great, very helpful throughout the process and they did the impossible to accommodate us during this difficult time. We can’t thank them enough! Simply the best and highly recommend them.
SERVPRO of Burbank was fantastic from the very start! I was very upset when my kitchen experienced a grease fire and Grant was very kind explaining the step-by-step process that would happen, Amanda was very kind scheduling around my work schedule and John and Dennis were always very professional and focused. I've had damages to my home before and the workers spent a lot of time sitting around or didn't clean up after themselves but these guys were top notch! I would definetly recommend SERVPRO of Burbank
Based on my experience with the team I worked with from SERVPRO of Burbank, they were beyond helpful and professional. I worked directly with Patty Coronado mostly as well as Scott Keller. Patty was extremely professional, helpful, timely, organized and honest and was an extreme pleasure to work with. Patty made us feel safe and taken care of in a time of devastation and loss and stress. Scott Keller was always available to answer any questions we had and reassured us that we were in the best of hands.
Patty, I cannot thank you enough! It has been 4 1/2 years since the fire and you and your team have been so helpful, patient, professional, a pleasure to work with ....etc.... I could go on and on! I am happy it’s all over with but I will miss working with you very much! I wish I had more room to comment about how AMAZING you all have been!!!!!! I wish you the best in everything you do in the future and I hope our paths cross again.
All SERVPRO of Burbank team members were very kind and showed concern for my family & myself. Much appreciated!
The team was very thorough and I appreciated the help when there was a fire in the attic.
Patty Coronado is the best!
Mr. Shawn was very nice to me in every way.
SERVPRO of Burbank, your team is excellent! Great job, took good care of our belongings and your team was beyond professional. Excellent job and thanks so much for your services. We had an excellent experience.
Incredibly professional, polite & knowledgeable - great job!
Excellent and Friendly Service. All questions were answered in a clear manner.
Everyone was very helpful and did things beyond what was expected. Thank you!
No recommendations really. I have never seen such professionalism in service. Continue the great work you provide!
Thank you for everything during this whole emotional and stressful process, SERVPRO OF BURBANK has been very accommodating and professional. Special recognition and thanks to Patty Coronado in her ability to treat our possessions as her own especially Sercin's memorabilia and antiques. Patty did an outstanding job managing her team and coordinating everyone.